Locker, Kitty O. <br/><br/>
Business communication :  building critical skills / 
Kitty O. Locker, Stephen Kyo Kaczmarek 
 - 6th ed. 
 - New York :  McGraw-Hill/Irwin,  c2014 
 - xxxvii, 545 p. :  ill. (some col.) ;  28 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780073403267 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication