Managing airports : an international perspective /
Anne Graham
- 4th ed.
- Milton Park, Abingdon, Oxon : Routledge, 2014
- xvi, 326 p. : ill. ; 25 cm.
Includes bibliographical references and index
The structure of the airport industry -- Airport economics and performance benchmarking -- The airport-airline relationship -- Airport operations -- Airport service quality -- Provision of commercial facilities -- Airport competition and the role of marketing -- The economic and social impact of airports -- The environmental impact of airports -- Future prospects