TY  - BOOK
AU  - Smith,Debra
AU  - Smith,Chad
TI  - Demand driven performance: using smart metrics 
SN  - 9780071796095
PY  - 2014///
CY  - New York
PB  - McGraw-Hill Education
KW  - Production management
KW  - Statistical methods
KW  - Industrial management
KW  - Performance
KW  - Costs, Industrial
KW  - System theory
N1  - Includes index
ER  -