Bauer, Eric <br/><br/>
Service quality of cloud-based applications / 
Eric Bauer, Randee Adams 
 - Hoboken, New Jersey :  John Wiley & Sons,  2014 
 - xxi, 316 p. :  ill ;  24 cm. 
<br/><br/>Includes bibliographical references  and index 
<br/><br/><label>ISBN: </label>9781118763292 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Cloud computing<br/>Application software--Reliability<br/>Quality of service (Computer networks)