TY  - BOOK
AU  - Slack,Nigel
TI  - Operations and process management: principles and practice for strategic impact 
SN  - 9780273768807 (hbk.)
PY  - 2012///
CY  - Essex, England
PB  - Pearson Education
KW  - Manufacturing processes
KW  - Process control
N1  - To access , www.pearsoned.co.uk/slack ; access code ISESOP-SPADA-BLEND-ROBED-ABBOT-NONES; Includes bibliographical references and index
ER  -