TY  - BOOK
AU  - Jaccard,Michel
AU  - Ljundberg,Nadia
TI  - The objective is quality: introduction to quality, performance and sustainability management systems 
SN  - 9781466572997 (hbk.)
PY  - 2013///
CY  - Lausanne, Switzerland, Boca Raton, Fla.
PB  - EPFL Press, Distributed by CRC Press
KW  - Quality control
KW  - Production management
N1  - Includes bibliographical references
ER  -