TY  - BOOK
AU  - Oppenheim,Bohdan W.
AU  - Felbur,Marek Jan
TI  - Lean for banks: improving quality, productivity, and morale in financial offices 
SN  - 9781482260847 (pbk.)
PY  - 2015///
CY  - Boca Raton, FL
PB  - CRC Press
KW  - Banks and banking
KW  - Waste minimization
KW  - Bank employees
N1  - Includes bibliographical references and index
ER  -