DeMarr, Beverly J. <br/><br/>
Negotiation and dispute resolution / 
Beverly J. DeMarr, Suzanne C. de Janasz 
 - Upper Saddle River, NJ :  Pearson Education,  c2013 
 - xvii, 387 p. :  ill. (some col.) ;  28 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780131577534 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Negotiation<br/>Conflict management<br/>Mediation