TY - BOOK AU - DeMarr,Beverly J. AU - De Janasz,Suzanne C. TI - Negotiation and dispute resolution SN - 9780131577534 (pbk.) PY - 2013/// CY - Upper Saddle River, NJ PB - Pearson Education KW - Negotiation KW - Conflict management KW - Mediation N1 - Includes bibliographical references and index ER -