Furterer, Sandra L. <br/><br/>
Lean six sigma case studies in the healthcare enterprise / 
Sandra L. Furterer 
 - New York :  Springer,  2014 
 - xviii,390 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781447155829 1447155823 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Health services administration--Case studies<br/>Medical care--Quality control--Case studies<br/>Six sigma (Quality control standard)--Case studies