TY - BOOK AU - Furterer,Sandra L. TI - Lean six sigma case studies in the healthcare enterprise SN - 9781447155829 PY - 2014/// CY - New York PB - Springer KW - Health services administration KW - Case studies KW - Medical care KW - Quality control KW - Six sigma (Quality control standard) N1 - Includes bibliographical references and index ER -