TY  - BOOK
AU  - Pomffyova,Maria
TI  - Process management
SN  - 9789533070858 (hbk.)
PY  - 2010///
CY  - Croatia
PB  - InTech Publication
KW  - Total quality management
KW  - Handbooks, manuals, etc
KW  - Process control
N1  - Includes bibliographical references
ER  -