Richmond, Virginia P. <br/><br/>
Communication apprehension, avoidance, and effectiveness / 
written by Virginia P. Richmond, James C. McCroskey, and Jason S. Wrench 
 - 6th ed. 
 - Boston :  Pearson,  2013 
 - viii, 148 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780205118045 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal relations<br/>Interpersonal communication