TY  - BOOK
AU  - Lin,Angela
AU  - Foster,Jonathan
AU  - Scifleet,Paul
TI  - Consumer information systems and relationship management: design, implementation, and use 
T2  - Advances in marketing, customer relationship management, and E-Services (AMCRMES) book series
SN  - 9781466640825
PY  - 2013///
CY  - Hershey, PA
PB  - Business Science Reference
KW  - Consumer profiling
KW  - Consumer behavior
KW  - Data processing
KW  - Customer services
KW  - Information technology
KW  - Management information systems
KW  - Electronic commerce
N1  - "Premier Reference Source"--Cover; Includes bibliographical references and index
ER  -