Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people /
by Joseph Michelli
- New York : McGraw-Hill Education, 2014
- xi, 286 p. : ill. ; 22 cm.
Includes bibliographical references and index
9780071801256 (hbk.) 0071801251 (hbk.)
Starbucks Coffee Company--Management
Customer relations Product management Corporate culture Success in business