TY  - BOOK
AU  - Michelli,Joseph A.
TI  - Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people 
SN  - 9780071801256 (hbk.)
PY  - 2014///
CY  - New York
PB  - McGraw-Hill Education
KW  - Starbucks Coffee Company
KW  - Management
KW  - Customer relations
KW  - Product management
KW  - Corporate culture
KW  - Success in business
N1  - Includes bibliographical references and index
ER  -