Powerful phrases for dealing with difficult people
over 325 ready-to-use words and phrases for working with challenging personalities
Evenson, Renee
1951-
creator
text
nyu
New York
AMACOM
2014
monographic
eng
ix, 225 p. ; 23 cm.
Introduction -- Powerful phrases + actions = successful work relationships -- Communicating powerful phrases -- Actions that enhance powerful phrases -- Effective conflict resolution = strengthened work relationships -- Five steps to effective conflict resolution -- Powerful phrases for challenging coworker situations -- Powerful phrases for challenging situations with your boss -- Powerful phrases for situations you cause
general
ReneÌe Evenson
Problem employees
Personnel management
English language
Terms and phrases
9780814432983 (pbk.)
0814432980 (pbk.)
UMP
140616
20251125095955.0
vtls000081063