Dignen, Bob <br/><br/>
Collins effective business communication / 
 Effective business communication 
Bob Dignen with Ian McMaster 
 - London :  HarpersCollins,  2013 
 - 175 p. :  ill. ;  23 cm. 
 - Collins English for business .
 - Collins English for business .
<br/><br/>Includes bibliographical references and glossary 
<br/><br/><label>ISBN: </label>9780007460564 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication