Living with complexity /
Donald A. Norman
- Cambridge, Mass. : MIT Press, c2011
- viii, 298 p. : ill. ; 21 cm.
Includes bibliographical references and index
Living with complexity : why complexity is necessary -- Simplicity is in the mind -- How simple things can complicate our lives -- Social signifiers -- Design in support of people -- Systems and services -- The design of waits -- Managing complexity : a partnership -- The challenge