Rocha-Lona, Luis <br/><br/>
Building quality management systems :  selecting the right methods and tools / 
Luis Rocha-Lona, Jose Arturo Garza-Reyes, Vikas Kumar 
 - Boca Raton :  CRC Press,  c2013 
 - xxiii, 178 p. ;  26 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781466564992 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Strategic planning<br/>Industrial management