the art and science of coaching conversations for healthcare professionals Hicks, Robert creator text bibliography nyu New York Routledge 2014 monographic eng

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xvii, 182 p. : ill. ; 26 cm. "This book introduces a unique and practical coaching style as a way of interacting with colleagues, managing direct-reports, helping others solve problems, responding to change, making effective choices and developing professionally. It draws from four evidence-based models for interacting with others and facilitating change - solution-focused therapy, cognitive-behavioral therapy, motivational interviewing, and transactional analysis - and reframes them so that they are congruent with managerial and leadership terminology and provide a practical set of methods and tools for today's healthcare leader" general Robert F. Hicks Includes bibliographical references and index Health services administration Health services administrators Training of Leadership Study and teaching Health care teams Management 9780415528061 (paperback) 0415528062 (paperback) 9780415528054 (hardback) 0415528054 (hardback) UMP 150310 20251125100029.0 vtls000085357