00967nam a2200253 a 4500001001400000003000700014005001700021008004100038020001800079040000800097100003000105245010200135250001200237260008300249300003600332490004000368504005000408650005900458650005200517650003500569650005000604700001900654830004000673vtls000081013KUKTEM20251125100038.0140616t2013    ilua   f      001 0 eng d  a9781555709082  aUMP1 aRoss, Catherine Sheldrick10aCommunicating professionally :ba how-to-do-it manual /cCatherine Sheldrick Ross & Kirsti Nilsen  a3rd ed.  aChicago :bNeal-Schuman, an imprint of the American Library Association,c2013  axxiii, 445 p. :bill. ;c28 cm.1 aHow-to-do-it manuals for librarians  aIncludes bibliographical references and index 0aCommunication in library administrationzUnited States 0aCommunication in library sciencezUnited States 0aLibrary recordszUnited States 0aLibrary sciencezUnited States œxAuthorship1 aNilsen, Kirsti 0aHow-to-do-it manuals for librarians