Proctor, Tony Creative problem solving for managers: developing skills for decision making and innovation / Tony Proctor - 4th ed. - London : Routledge, 2014 - xviii, 361 p. : ill. ; 25 cm. Includes bibliographical references and index ISBN: 9780415714020 (hbk.) 9780415714037 (pbk.) Subjects--Topical Terms: Problem solvingDecision makingManagement