TY  - BOOK
AU  - Wille,Edgar
TI  - Quality: achieving excellence 
T2  - Sunday Times business skills
SN  - 9780712698634 (hbk.)
PY  - 1992///
CY  - London
PB  - Century Business
KW  - Quality assurance
KW  - Total quality management
KW  - Management and Business Administration
N1  - Includes bibliographical references and index
ER  -