King, James B.

Process improvement simplified : a how-to book for success in any organization / James B. King, Francis G. King, and Michael W. R. Davis - Milwaukee Wisconsin : ASQ Quality Press, c2014 - xv, 167 p. ; 24 cm.

Includes bibliographical references (p. 155) and index

9780873898836 (hbk.)


Reengineering (Management)