Barsalou, Matthew A <br/><br/>
Root cause analysis :  a step-by-step guide to using the right tool at the right time / 
Matthew A. Barsalou 
 - Boca Raton, FL :  CRC Press/Productivity Press,  2015 
 - xvii, 136 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781482258790 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Root cause analysis