TY  - BOOK
AU  - Barsalou,Matthew A
TI  - Root cause analysis: a step-by-step guide to using the right tool at the right time 
SN  - 9781482258790 (pbk.)
PY  - 2015///
CY  - Boca Raton, FL
PB  - CRC Press/Productivity Press
KW  - Root cause analysis
N1  - Includes bibliographical references and index
ER  -