@book{78582,
	author = {Rusli Ahmad and Shamsiyati Shamsuddin},
	title = {Formula kecemerlangan bekerja dan penilaian prestasi berkesan /},
	publisher = {Penerbit Universiti Malaysia Sarawak,},
	year = {2012},
	address = {Kota Samarahan, Sarawak :}
}