Sarma, Asoke Das <br/><br/>
Lean principles and application in BPO / 
Asoke Das Sarma, Rupesh Lochan 
 - Oxford :  Alpha Science International Ltd,  2014 
 - ix, 1 v. (various pagings) :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781842658451 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business logistics<br/>Manufacturing processes<br/>Industrial management<br/>Industrial efficiency<br/>Lean manufacturing