TY - BOOK AU - Sarma,Asoke Das AU - Lochan,Rupesh TI - Lean principles and application in BPO SN - 9781842658451 (hbk.) PY - 2014/// CY - Oxford PB - Alpha Science International Ltd KW - Business logistics KW - Manufacturing processes KW - Industrial management KW - Industrial efficiency KW - Lean manufacturing N1 - Includes bibliographical references and index ER -