Crandall, Richard E. <br/><br/>
Principles of supply chain management / 
Richard E. Crandall, William R. Crandall, Charlie C. Chen 
 - 2nd ed. 
 - Boca Raton, FL :  CRC Press,  c2015 
 - xliii, 673 p. :  ill. ;  26 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/> Introduction to supply chain management -- Supply chains as a system -- Determining customer needs -- A system to meet customer needs -- Demand management -- Distribution and retailing -- Production and service processes -- Procurement, purchasing -- Supply chain logistics -- ROI along the supply chain -- Need to integrate -- Why integration is difficult -- How to integrate -- Information flow along the supply chain -- Funds flow along the supply chain -- ROI for supply chains and other issues -- Trends in supply chain development and management -- Preparation for the future 
<br/><br/><label>ISBN: </label>9781482212020 (hbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business logistics<br/>Physical distribution of goods--Management<br/>Marketing channels--Management