TY - BOOK AU - Crandall,Richard E. AU - Crandall,William AU - Chen,Charlie C. TI - Principles of supply chain management SN - 9781482212020 (hbk.) PY - 2015/// CY - Boca Raton, FL PB - CRC Press KW - Business logistics KW - Physical distribution of goods KW - Management KW - Marketing channels N1 - Includes bibliographical references and index N2 - Introduction to supply chain management -- Supply chains as a system -- Determining customer needs -- A system to meet customer needs -- Demand management -- Distribution and retailing -- Production and service processes -- Procurement, purchasing -- Supply chain logistics -- ROI along the supply chain -- Need to integrate -- Why integration is difficult -- How to integrate -- Information flow along the supply chain -- Funds flow along the supply chain -- ROI for supply chains and other issues -- Trends in supply chain development and management -- Preparation for the future ER -