TY  - BOOK
AU  - Carr,Gina
AU  - Brock,Terry
TI  - Klout matters: how to engage customers, boost your digital influence : and raise your klout score for success 
SN  - 9780071827317 (pbk.)
PY  - 2014///
CY  - New York
PB  - McGraw-Hill
KW  - Electronic commerce
KW  - Social aspects
KW  - Influence (Psychology)
KW  - Persuasion (Psychology)
KW  - Internet marketing
N1  - Includes bibliographical references and index
ER  -