what great bosses know Geisler, Jill. creator text bibliography nyu New York Center Street 2012 monographic eng

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xviii, 350 p. ; 24 cm. MNManagement guru Jill Geisler has coached countless men and women who want to build their leadership skills, help employees do their best work and make workplaces happy and successful. In WORK HAPPY, she provides a practical, step-by-step guide, based on real-world experience, respected research and lessons that will transform managers and their teams All about you : how bosses become great. The challenges and joys of management : a reality check ; What employees never forget-- and never forgive (and why they don't like your evil twin) ; How to tap the power grid of leadership ; Manage yourself, so you can lead others ; You and your big mouth : communication tips and traps ; To win the battle for your time, talk back to the voices in your head -- All about your staff : how great bosses grow great employees. You should not treat everyone the same ; Work happy : motivation that really matters, boss ; The secret to performance management : feedback ; You can't be too nice for a tough talk : negative feedback is necessary ; Stop fixing, start coaching -- All about the workplace : how great bosses build great places to work. Change is the new normal : lead the way ; What's it really like to work here, boss? ; Management is a team sport : how to manage your boss, your deputies (and even your stress) ; For great bosses, it's always about the values general Jill Geisler Includes bibliographical references Executive ability Supervision of employees Management Quality of work life 9781455507436 1455507431 9781455511235 1455511234 9781455519019 (pbk) 1455519014 (pbk) UMP 150415 20251125100251.0 vtls000085714