Kesavan, R. <br/><br/>
Total quality management / 
R. Kesavan, C. Elanchezhian, B. Vijaya Ramnath 
 - New Delhi :  I. K. International Publishing House,  2008 
 - xv, 318 p. :  ill. ;  24 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9788189866860 8189866869 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Quality control