TY  - BOOK
AU  - Kesavan,R.
AU  - Elanchezhian,C.
AU  - Ramnath,B.Vijaya
TI  - Total quality management
SN  - 9788189866860
PY  - 2008///
CY  - New Delhi
PB  - I. K. International Publishing House
KW  - Total quality management
KW  - Quality control
N1  - Includes index
ER  -