Phillips, Patricia Pulliam Making human capital analytics work : measuring the ROI of human capital processes and outcomes / Patricia Pulliam Phillips, PhD,Jack J. Phillips - New York : McGraw-Hill, 2015 - xii, 304 p. ; 24 cm. Includes bibliographical references and index ISBN: 9780071840200 (hbk.) 0071840206 Subjects--Topical Terms: Human capitalPersonnel management