TY  - BOOK
AU  - Patchong,Alain
TI  - Implementing standardized work: measuring operators' performance 
T2  - The one day expert series
SN  - 9781466563285 (pbk.)
PY  - 2013///
CY  - Boca Raton, FL
PB  - CRC Press
KW  - Standardization
N1  - Includes bibliographical references and index
ER  -