TY - BOOK AU - Simanowitz,Anton AU - Knotts,Katherine E. TI - The business of doing good: insights from one social enterprise’s journey to deliver on good intentions SN - 9781853398650 (hbk.) PY - 2015/// CY - Warwickshire, UK PB - Practical Action Pub. KW - Financial services industry KW - Cambodia KW - Case studies KW - Social entrepreneurship KW - Microfinance N1 - Includes bibliographical references and index; Prologue : Seila’s story -- Introduction : going beyond good intentions -- Shedding assumptions about clients -- Insight : don’t just offer products; respond to client needs -- Insight : ask good questions; have good conversations -- Translating good intentions -- Insight : do what it says on the tin -- Insight : motivate staff to do difficult work in an excellent way -- Building a business model that works -- Insight : own the dirt road -- Insight : adapt to the changing landscape -- Conclusions : taking the road less travelled ER -