Crandall, Richard E.

Vanishing boundaries : how integrating manufacturing and services creates customer value / Richard E. Crandall, William R. Crandall - 2nd ed. - Boca Raton, FL : CRC Press, 2014 - xxxiii, 505 p. : ill. ; 24 cm - Series on resource management . - Series on resource management .

Includes bibliographical references and index

9781466505902 (hbk.)


Management
Manufacturing industries--Management
Service industries--Management