Vanishing boundaries : how integrating manufacturing and services creates customer value /
Richard E. Crandall, William R. Crandall
- 2nd ed.
- Boca Raton, FL : CRC Press, 2014
- xxxiii, 505 p. : ill. ; 24 cm
- Series on resource management .
- Series on resource management .
Includes bibliographical references and index
9781466505902 (hbk.)
Management Manufacturing industries--Management Service industries--Management