00639nim a2200205 a 4500 vtls000000019 KUKTEM 20251117113419.0 0435285270 201904301209 AUTHORITY 201107131619 VLOAD 200908140938 VLOAD 200908140922 VLOAD 200606141056 VLOAD UMP CD 164 Hough, David A. Telephone skills [sound recording] / [David A. Hough] [S. l]: Macmillan, 1998 1 sound disc: digital; 12 cm Telephone etiquette Telephone in business English language Study and teaching 0 0 0 1 10000 10000 2019-09-04 0 CD 164 0000003875 2019-09-04 00:00:00 2019-09-04 CD_DVD 8152 8158