TY - BOOK AU - Mundt,Barry M. AU - Smith,Francis J. AU - Egan,Stephan D. TI - Managing professional service delivery: 9 rules for success T2 - Industrial and systems engineering series SN - 9781439851425 (hbk.) PY - 2014/// CY - Boca Raton, FL PB - CRC Press KW - Professions KW - Professional employees KW - Service industries KW - Small business KW - Management KW - Success in business N1 - Includes bibliographical references and index ER -