00719nam a2200181 a 4500001001400000003000700014005001700021008004100038020001800079040000800097110004500105245011000150260007400260300004000334500005400374650005300428650005600481vtls000093328KUKTEM20251125103119.0160204t2000       a   f      000 0 eng d  a9789832025412  aUMP2 aMalaysian Productivity Corporation (MPC)10aManaging organisational excellence :bcases on P&Q management /cMalaysian Productivity Corporation (MPC)  aPetaling Jaya, Selangor :bMalaysia Productivity Corporation,c[2000]  a83 p. :bcol. ill., maps. ;c27 cm.  aAt the head of title on cover: Measuring up P & Q 0aTotal quality managementzMalaysiaxCase studies 0aOrganizational effectivenesszMalaysiaxMeasurement