Influencer :  the new science of leading change / 
Joseph Grenny ... [et al.] 
 - 2nd ed. 
 - New York :  McGraw-Hill,  2013 
 - xi, 318 p. ;  23 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780071808866 0071808868 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Influence (Psychology)<br/>Interpersonal relations