Martin, Karen <br/><br/>
The Kaizen event planner :  achieving rapid improvement in office, service, and technical environments / 
Karen Martin and Mike Osterling 
 - Boca Raton, FL :  CRC Press,  2007 
 - xvi, 223 p. :  ill. ;  28 cm. +  1 CD-ROM (4 3/4 in.) 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781563273513 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness<br/>Industrial efficiency<br/>Waste minimization<br/>Production management<br/>Manufacturing processes