TY - BOOK AU - Martin,Karen AU - Osterling,Mike TI - The Kaizen event planner: achieving rapid improvement in office, service, and technical environments SN - 9781563273513 (pbk.) PY - 2007/// CY - Boca Raton, FL PB - CRC Press KW - Organizational effectiveness KW - Industrial efficiency KW - Waste minimization KW - Production management KW - Manufacturing processes N1 - Includes bibliographical references and index ER -