00597nam a2200169 a 4500001001400000003000700014005001700021008004100038020002500079040000800104100002000112245012900132260005900261300003500320504005000355650002200405vtls000092635KUKTEM20251125103141.0151203t2016    flua   f      001 0 eng d  a9781498728683 (hbk.)  aUMP1 aStamatis, D. H.10aQuality assurance :bapplying methodologies for launching new products, services, and customer satisfaction /cD.H. Stamatis  aBoca Raton :bCRC Press, Taylor & Francis Group,c2016  axxxv, 616 p. :bill. ;c24 cm.  aIncludes bibliographical references and index 0aQuality assurance