Faggiano, Vincent <br/><br/>
Critical incident management :  a complete response guide / 
Vincent Faggiano, John McNall, Tom Gillespie 
 - 2nd ed. 
 - Boca Raton, FL :  CRC Press,  c2012 
 - xxvi, 221 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781439874547 (hbk.) 1439874549 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness<br/>Risk management<br/>Management