TY  - BOOK
AU  - Gaol,Ford Lumban
TI  - Management and technology in knowledge, service, tourism & hospitality
SN  - 9781138001336 (hbk.)
PY  - 2014///
CY  - Leiden, The Netherlands
PB  - CRC Press/Balkema
KW  - Tourism
KW  - Management
KW  - Hospitality industry
KW  - Knowledge management
KW  - Service industries
N1  - Includes bibliographical references and index
ER  -