@book{83022,
	author = {Institut Tadbiran Awam Negara (INTAN) Malaysia},
	title = {Melakar wajah baharu perkhidmatan awam :},
	publisher = {Institut Tadbiran Awam Negara (INTAN),},
	year = {2015},
	address = {Kuala Lumpur, Malaysia :}
}